Frequently asked questions

Do you have staging available?

Yes. We have 1m x 1m, 2m x 1m black staging sections available with various leg heights, skirting and stairs that is suitable for conferences and small bands. We also have an 8m x 7.2m trailer stage available. Check out Our Equipment page.

What types of files do I need to provide for screen projection?

Images should be supplied in jpg format 1MB or higher for the best resolution.

Videos should be supplied in .mp4.

Screen formats should generally be 16:9 which is generally 1920 x 1080px.

Customised screen images will vary depending on dimensions.

 

What kind of power supply is required?

Generally we require 2 x 3phase 32 amp 5 pin outlets for sound and 1 x 63 amp outlets for lighting and screens.

What are your studio rates?

Our recording studio and video editing suite rate is $75 + gst per hour with a minimum of 3hrs per session. By appointment only.

Do you transfer video tapes to DVD or tape recordings to CD?

Yes. Each tape transfer costs $45 + GST​. We also recommend that transfers are made to a USB hard drive for higher quality. We recommend that you bring your own hard drive, other wise we have USB stick available for sale.
 

How much time do you require for a pack in/out of an event?

Depending on the amount of equipment required, pack in/out times will vary. Please be mindful that our crew rates are daily and if your event starts at 12pm or earlier then it is most likely that we will need to set up the day before which will add to your costs. We will also require security overnight to ensure our equipment remains in place.
 

What information about the event do you need?

Closer to your event we will require an order of proceedings for the day/days activities. This information usually includes start times, name of artist/s and how long they play for along with any breaks and a suitable technical rehearsal time. ​Information can include run sheets, site maps, schedules, line ups etc.
 

What technical information do you need?

We need to know what types of performances you will have (i.e dance, bands, kapahaka, speakers etc) along with their specific technical requirements.. This will help us determine what equipment we should bring. Tech riders can be useful to speed up the process.
 

What are your terms and conditions?

Download our terms and conditions.